Industry analysis reveals that 70% of downtime of over 10 hours with any ISP is caused by telephone circuit failure. With Web Site Source, circuit failure is virtually eliminated. That's because the NOC is in the same building as GlobalCenter, Qwest and GTE. There is no phone circuit between the NOC and these providers. Instead, there is a direct connection between the Cisco 7500 routers and theirs.

The NOC's providers also have peering connections with other major Tier 1 providers that allow traffic to be switched to alternate backbones should the need arise.