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Web Hosting FAQ

Reseller FAQ

Where can I find more information on becoming a reseller?
Visit the Reseller Section here.

Where can I find more information about the Plesk control panel?
Visit the Plesk control panel section here.

Where can I find a generic control panel manual for use on my web site?
Reseller Control Panel manual

How can I become a Reseller?
Becoming a reseller is simple. All you have to follow these 3 simple steps.  

What does my discount cover?
your discount covers all hosting accounts. 

Are there any minimum requirements to keep my Website Source Hosting partner status?
The only requirement to remain a reseller is to have a Reseller hosting plan.

What if I do not want to handle the web hosting technical support phone calls for the hosting accounts that I resell?
The reseller discount is for resellers that plan on taking their own web hosting technical support phone calls.  For those that choose not to take web hosting technical support phone calls, we recommend Website Source Hosting affiliate program.

Who handles the billing for my hosting accounts?
You provide billing to your customers. We bill you for the domain and space, then you turn around and bill your customers whatever price you choose.

What if my customer's want SSL secure server access?
If your customers need an SSL secure server for their transactions, they will have to purchase their own security certificate unless you wanted to get one of your own and offer to host their secure forms on your domain. We offer discount SSL certificates through our sister site LowPriceDomains.com.

What are the responsibilities of being a Reseller?
Reseller responsibilities:

  • Domain Name registrations or transfers
  • Provide direct billing to their customers
  • Provide direct web hosting technical support to their customers
  • Abide by Website Source Restrictions

 

 

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Website hosting customer feedback

I began using Website Source Hosting to host my website as soon as I began my storefront Art Gallery in Laguna Beach Ca. As my business has grown, I have found the need to expand my website's presence/online business. Website Source Hosting has been extremely helpful in allowing that expansion to occur. Their support has been exceptional. With Miva Merchant and the Wizards provided concurrent with web hosting technical support's timely software installations I have been able to turn traffic, that once just came to view the art, into actual online sales. Thank You

Patrick

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