Backups: As stated in Website Source Hosting backup policy listed here, full backups are made weekly, and new/changed data is backed up nightly. No guarantees are made as to the successful recovery of lost data. The acceptable date range is within the past three weeks. Customers are expected to maintain off-site copies of their website's content. If loss of data occurs due to an error of Website Source Hosting, we will attempt to recover the data at no charge. However, if Website Source is not responsible for the loss of data (including customer error or negligence, hacking incidents, etc.) there will be a $30 recovery fee (no fee required if data is not recoverable).
If you feel that Website Source Hosting is responsible for the data loss, please provide details in the Comments field below.
Note: Please allow up to 5 business days for completion of data recovery