The Website Source Data Center - a benchmark for other hosting companies to follow:
Data Center -> Infrastructure -> Cisco Security -> DDoS Protection > PCI Compliance
The Data Center is located in Austin, Texas and has redundant OC-48 and OC-192 fiber connections to major backbone providers such as Time Warner Telecom, UUNET, AT&T and Digex. 
The Website Source Network Operations Center: Reliability, Security & Quality.
Our network operations center (NOC) is designed and built from the ground up to ensure the utmost reliability, security, and quality of service for our 1000s of clients worldwide. What makes us different from other web hosts? Experience. Years of it. And in that time, we’ve established a NOC like no other on the planet. Rock solid with multiple layers of security and an uptime nearing perfection at 99.9%. There is no higher standard of operation than Website Source – the leader in hosting innovation.
Reliability Factors
When your site is down, you’re out of business. It just can’t happen. You depend on Website Source to be there and we are. 24/7/365. Our hosting network is based entirely in the US. The NOC is in Austin, Texas. So are our techs and customer care reps. When you call with a question or glitch, a friend answers the telephone and your glitch is fixed quickly. Often in just minutes!
One critical key to network reliability is redundancy. Back up systems that kick in when the primary system undergoes maintenance, upgrades, power outages and disk-cooking power surges. And we have back-up systems that back up our back-up systems! Multiple levels of redundancy. At every level. For example, Website Source maintains four, redundant OC-48 and OC-192 connections to all backbone providers including Time Warner, UUNET, AT&T and Digix. And because we host sites on a global scale, our network supports any international domain name and SOPs.
How’s this for reliable redundancy?
- We never lose power. We have redundant UPS (uninterrupted power supply) systems and we even maintain our own on-site diesel generators so if the power goes out in Austin, you’re still on line in Bangor. These backup power supplies kick in in less than seven seconds from power loss.
- Our servers are pampered through redundant HVAC systems that keep things environmentally ideal. Clean & cool. Servers are elevated to protect against accidental flooding, while providing easy access to power and electrical cables.
- We also protect against power surges through the use of ATS (automatic transfer switch) technology. So, your server’s power source switches safely in the event of a power surge, regardless of its source.
- Early warning fire detection covers every inch of our NOC. Redundant, state of the art fire detection & suppression systems, along with VESDA (very early smoke detection apparatus), ensure ample time to investigate the possibility of equipment overheating and correct a problem before it even becomes a problem.
And what about security?
Top-down, end-to-end, it’s everywhere. Built within & around our servers and throughout our network operations center, your data and your site are safe with us.
- CCTV monitors all data center activity to insure total server integrity. Security staff is always on the alert.
- Multiple security checkpoints protect the core of our network.
- Servers and all network hardware are kept in high-tech, locked and secured cabinets.
- Our NOC is staffed around the clock by IT professionals who are driven to help your ecommerce business succeed through Website Source’s unparalleled security & service.
- We employ customized, Cisco-based security on all of our servers. This ahead-of-the-curve security system detects data anomalies quicker than a blink and isolates any attempt at intrusion or malware injection before any damage occurs.
- Our security system protects against XSS (cross-site scripting) attacks through the proper configuration of the apps and tools used to construct and administer your sites. This prevents hackers from piggy-backing into your back office.
- Highly-trained, experienced NOC staff constantly monitor the custom high-capacity heating/cooling and ventilation systems using automated applications. Your site is protected night & day by experienced IT professionals (real human eyeballs) and the best in security automation.
Does Quality Hardware and Software Matter to You?
It should. Without it, you’re competing in a marketplace moving at break-neck speed without the best tools to cool the competition. In the world of ecommerce, you need the best to build a business and that’s just what Website Source delivers to every one of our clients around the world.
High-speed, ultra reliable Dell servers, custom-configured for blazing connectivity. We design them, we maintain them, we know them inside and out. Power, functionality and quality have made DELL # 1. We just make them better.
Simply the best, bar none. High-performance, high-availability, fully-optimized servers from Supermicro – the first company in the IT industry to provide complete SAS (Serial Attached SCSI) server solutions.
Supermicro established and maintains the highest design and manufacture standards in the industry, delivering quality and reliability at costs affordable to all Website Source clients. From system boards to servers, every component of Supermicro undergoes rigorous real-world and computer-based testing to ensure flawless performance right out of the box. This level of QC provides optimized system performance with virtually no downtime. Once again: virtually no downtime!
The name Cisco has been synonymous with quality for years, which is why we trust the brand and the products. Our Cisco-based security is designed and crafted to our highest standards. In fact, Website Source has one of the few self-defending security systems available to small and mid-sized businesses. A complete DDoS Protection Suite is provided as part of every hosting plan we offer.
If it’s good enough for the US Department of Defense, we’re comfortable with our mission-critical Linux computing platform. Awarded COE (Common Operating Environment) certification by the US Defense Information Systems Agency (DISA), RedHat™ Linux is approved for DoD deployment. Our Advanced Linux servers meet every DISA requirement for interoperability, performance and compliance with open standards.
Net Tech Specs
Even if you don’t know a tech spec from a taco, you can rest assured that Website Source delivers the specs contemporary, on-line businesses want and need – reliable, secure, quality at the lowest costs on the web. These may mean nothing to you or everything to you. Either way, you can rely on Website Source to deliver:
- Tier 1 ISP backbones to various local loops for redundant connections
- A Cisco-powered Internet mesh platform
- Local loop providers over SONET
- Hubbed DS-3s for PTP and Frame Relay Connections
- Dual SC fibre drops in every cabinet
If you aren’t a chip head, ask someone who is. This is what you want. This is what you need. And this is what Website Source delivers. We urge you to shop around. All it takes is a few mouse clicks to discover the Website Source difference – what sets us ahead of the pack.
- Hosting experience – since 1998.
- Thousands of very satisfied clients all around the world. (CNET’s “Most Popular”)
- Dedicated, US-based IT techs who love collaborating to keep your site up 99.9% of the time.
- Redundancy upon redundancy to back you up regardless of web conditions and activity levels.
- Top-of-the-line hardware and custom-built software to ensure reliability and NOC security.
- And finally, all of this is available for as little as $6.85 a month.
We want you to count on us. Website Source takes the headaches out of hosting. And we’re always – always – a phone call or a click away. Want to check? Call us right now, from anywhere, or click the "live chat" button on the top of our web page and let one of our courteous customer care reps help you select the right program, backed by the right hardware & software, to ensure reliability, security and quality. Affordably.
