Fully Customizable to fit your Website

Help Center Live

In this increasingly competitive business environment, we are pleased to offer Help Center Live.

Help Center Live is just what it says – an on-line, live help desk written in PHP and based on MySQL backroom database technology. When your customers have questions or need some help, you can be there live to deliver just what the customer ordered – answers! A great tool for improving any site’s conversion rate.

Add live support to your website. In this increasingly competitive business environment, we are pleased to offer Help Center Live for Website Source Hosting client's websites. Help Software is included with every shared website hosting plan we offer and is part of Website Source Hosting "Easy Apps" group of free applications.

 

Help Center Live - Feature Review

Real-Time Chat Sessions
Real-Time Visitor Monitor
Unlimited Chat Sessions
Initiate Chat Sessions
Assign Operators to Multiple Departments
View User's Information
Operator to Operator Chat
Per Department Status Icons
Request Polling
Collect Visitor's Information
Track Visitor's Footprints
Track Visitor's Referrer
Typing Notification
Display Operators Picture in Chat Windows
Auto save Chat Transcripts
E-mail Transcripts
Print Transcripts
Hot Pages
Transfer Files
Transfer Chat Session
Canned Messages
Canned Commands
Push Web Pages
Leave a message
Toggle sounds on/off
Toggle status online/offline
Implementation to your Website

Help Center Live - Special Features

Plugin Modules
Modify the Source
Runs on your server
Fully Customizable to fit your Website

Help Center Live - User Features

Unlimited Operators
Unlimited Departments
Unlimited Users