Database-driven FAQ System

phpMyFAQ

phpMyFAQ is a multilingual, completely database-driven FAQ-system.

phpMYFAQ 1.4.7 is not just another FAQ engine. It’s multi-lingual, totally database-driven (makes life a lot easier), provides flexible, multi-user support, user-tracking, lots of language modules and a whole lot more. If customer care is a big part of your business (or will be) this knowledgebase reduces customer service costs big time.

phpMyFAQ is a multilingual, completely database-driven FAQ-system. It supports various databases to store all data, PHP 4.1.0 (or higher) is needed in order to access this data. phpMyFAQ also offers a Content Management-System with a WYSIWYG editor and an Image Manager, flexible multi-user support with LDAP support, a news-system, user-tracking, language modules, enhanced automatic content negotiation, accessible XHTML based templates, extensive XML-support, PDF-support, a backup-system and an easy to use installation script. phpMyFAQ is included with Website Source web hosting accounts for no aditional fee.

phpMyFAQ offers the following features -

Various supported database systems:

• You can use MySQL, PostgreSQL, SQLite, Sybase, MS SQL Server, MaxDB, IBM DB2, IBM Cloudscape, or Apache Derby.

LDAP integration:

• Add your company's LDAP based user management into phpMyFAQ

Content Management System:

• You can administrate your users, news, themes, categories and records in the password protected admin area.

User Administration:

• Selected users can edit and administrate records.

Record Administration:

• your users can write new records, the administrator has to unlock the record. The admin can also edit the record, move into a another category or delete the record.

WYSIWYG editor:

• Write your articles like you do in OpenOffice.org or Word.

Image Manager:

• The Image Manager provides an web interface to browse for image files (JPEG, PNG, GIF, and others) on the web server.

News Administration:

• Write news that appear on the FAQ mainpage.

User-Tracking:

• Analyze the way of your users through your FAQ.

User-Voting:

• With the voting of the users you can analyze the quality of your records.

Top 10:

• You'll get a Top 10 with ten of the most popular records.

Language files:

• phpMyFAQ supports more than 25 languages including Arabic, Chinese and Vietnamese.

Multilanguage support:

• Write records in different languages.

Search engine optimization:

• Support for Apache mod_rewrite and IIS ISAPI_rewrite

Firefox search plugin support:

• Search through your FAQ using Firefox search

Sitemap:

• Lists all FAQ articles in a alphabetical order

Template system:

• Custimize your FAQ to your webdesign.

Simple installation and configuration:

• Install and set up your FAQ only with your browser!

5 different views for records:

• XHTML, printer optimized XHTML, PDF, DocBook XML and plain XML

XML-RPC interface:

• Support for searching over the internet.

Backup:

• Export and import from SQL tables

Community module:

• Users can write questions to the system, so that other user can answer these questions.

Send2Friend:

• Users can send records up to five friends with email.

PHP 5.x ready

• phpMyFAQ 1.5.x works with PHP 5.x