VTiger Customer Relationship Manager

V Tiger CRM

Keep Your Customers Satisfied

Customer care is a time-consuming yet essential part of any commercial ebiz. Dissatisfied customers are likely to tell 10 others about your site according to DoubleClick – not exactly the kind of word of mouth you’re looking for.

vtiger’s Customer Relationship Manager (CRM) keeps your customers happy from order placement through delivery and all the way to a successful complaint resolution that keeps customers coming back and talking up your site. Track orders, complaint status, complaint origin and ultimate resolution. Enables you to maintain a growing customer base and identify problem areas based on visitor complaints. Cuts customer service time & costs down to size.

What is a Customer Relationship Manager (CRM)?

The generally accepted purpose of Customer Relationship Management (CRM) is to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures for interacting with those customers.

In today's competitive business environment, a successful CRM strategy is imperative to business success. CRM systems are included with every shared website hosting plan we offer. They are a part of Website Source Hosting "Easy Apps" group of free applications.

vtiger brings you affordable enterprise-class software by integrating best-of-breed open source technologies. vtiger is an affordable 100% Open Source CRM and Groupware software. Website Source Hosting experience has been that while open source components are technically superior, end users, especially the ones in small businesses, often find it hard to integrate them. Even for trained professionals, systems integration is not an easy job. Frequently enterprises give up due to the lack of professionally packaged open source offerings, and turn to costly closed-source alternatives.

What does vTiger stand for?

vtiger stands for affordable enterprise software, built on proven open source components, backed by professional support and services. We create Website Source Hosting 100% open source products by assembling best-of-breed components, augmented by open source contributions.

What is vTiger?

vtiger business model is to not charge for the software itself (which is available under a 100% open source compliant license), but for support subscription services and professional services. This model offers enterprises dramatic cost savings, of the order of 70-80% over comparable closed source products, yet keeps vtiger profitable with the ability to be a solid long-term supplier. Such efficiencies have been common in the hardware industry.