Help Center Live

In this increasingly competitive business environment,
we are pleased to offer Help Center Live.

Help Center Live is just what it says - an on-line, live help desk written in PHP and based on MySQL backroom database technology. When your customers have questions or need some help, you can be there live to deliver just what the customer ordered - answers! A great tool for improving any site's conversion rate.

Add live support to your website. In this increasingly competitive business environment, we are pleased to offer Help Center Live for Website Source Hosting client's websites. Help Software is included with every shared website hosting plan we offer and is part of Website Source Hosting "Easy Apps" group of free applications.

Help Center Live - Feature Review

• Real-Time Chat Sessions
• Real-Time Visitor Monitor
• Unlimited Chat Sessions
• Initiate Chat Sessions
• Assign Operators to Multiple Departments
• View User's Information
• Operator to Operator Chat
• Per Department Status Icons
• Request Polling
• Collect Visitor's Information
• Track Visitor's Footprints
• Track Visitor's Referrer
• Typing Notification
• Display Operators Picture in Chat Windows
• Auto save Chat Transcripts
• E-mail Transcripts
• Print Transcripts
• Hot Pages
• Transfer Files
• Transfer Chat Session
• Canned Messages
• Canned Commands
• Push Web Pages
• Leave a message
• Toggle sounds on/off
• Toggle status online/offline
• Implementation to your Website

Help Center Live - Special Features

• Plugin Modules
• Modify the Source
• Runs on your server
• Fully Customizable to fit your Website

Help Center Live - User Features

• Unlimited Operators
• Unlimited Departments
• Unlimited Users