phpMyFAQ
Database-driven FAQ System
phpMyFAQ is a multilingual, completely database-driven FAQ-system.
phpMyFAQ is not just another FAQ engine. It's multi-lingual, totally database-driven (makes life a lot easier), provides flexible, multi-user support, user-tracking, lots of language modules and a whole lot more. If customer care is a big part of your business (or will be) this knowledgebase reduces customer service costs big time.
phpMyFAQ is a multilingual, completely database-driven FAQ-system. It supports various databases to store all data, PHP 4.1.0 (or higher) is needed in order to access this data. phpMyFAQ also offers a Content Management-System with a WYSIWYG editor and an Image Manager, flexible multi-user support with LDAP support, a news-system, user-tracking, language modules, enhanced automatic content negotiation, accessible XHTML based templates, extensive XML-support, PDF-support, a backup-system and an easy to use installation script. phpMyFAQ is included with Website Source web hosting accounts for no aditional fee.
phpMyFAQ offers the following features
- Various supported database systems - You can use MySQL, PostgreSQL, SQLite, Sybase, MS SQL Server, MaxDB, IBM DB2, IBM Cloudscape, or Apache Derby.
- LDAP integration - Add your company's LDAP based user management into phpMyFAQ
- Content Management System - You can administrate your users, news, themes, categories and records in the password protected admin area.
- User Administration - Selected users can edit and administrate records.
- Record Administration - your users can write new records, the administrator has to unlock the record. The admin can also edit the record, move into a another category or delete the record.
- WYSIWYG editor - Write your articles like you do in OpenOffice.org or Word.
- Image Manager - The Image Manager provides an web interface to browse for image files (JPEG, PNG, GIF, and others) on the web server.
- News Administration - Write news that appear on the FAQ mainpage.
- User-Tracking - Analyze the way of your users through your FAQ.
- User-Voting - With the voting of the users you can analyze the quality of your records.
- Top 10 - You'll get a Top 10 with ten of the most popular records.
- Language files - phpMyFAQ supports more than 25 languages including Arabic, Chinese and Vietnamese.
- Multilanguage support - Write records in different languages.
- Search engine optimization - Support for Apache mod_rewrite and IIS ISAPI_rewrite
- Firefox search plugin support - Search through your FAQ using Firefox search
- Sitemap - Lists all FAQ articles in a alphabetical order
- Template system - Custimize your FAQ to your webdesign.
- Simple installation and configuration - Install and set up your FAQ only with your browser!
- 5 different views for records - XHTML, printer optimized XHTML, PDF, DocBook XML and plain XML
- XML-RPC interface - Support for searching over the internet.
- Backup - Export and import from SQL tables
- Community module - Users can write questions to the system, so that other user can answer these questions.
- Send2Friend - Users can send records up to five friends with email.
- PHP 5.x ready - phpMyFAQ 1.5.x works with PHP 5.x